Cloud Support Engineers troubleshoot cloud-based systems, support cloud infrastructure, and help resolve service issues in cloud platforms like AWS, Azure, or Google Cloud.

 

Responsibilities

• Provide technical support for cloud-based services and infrastructure.
• Monitor cloud systems and respond to alerts and incidents.
• Diagnose and resolve network, compute, and storage issues.
• Support deployment and automation of cloud resources.
• Work closely with engineering teams to improve reliability and performance.

 

Key Skills

• Understanding of cloud computing models and services.
• Familiarity with AWS, Azure, or Google Cloud.
• Experience with monitoring tools and incident management.
• Basic scripting or automation skills (e.g., PowerShell, Bash, Python).
• Strong problem-solving and communication skills.

 

Recommended Certifications

• AWS Certified Cloud Practitioner or Associate.
• Microsoft Certified: Azure Administrator Associate.
• Google Associate Cloud Engineer.

 

Average Salary

£35k–£50k

 

 

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