Infrastructure Technicians provide hands-on support for hardware, network equipment, and on-site IT infrastructure across physical and virtual environments.

 

Responsibilities

• Install and maintain physical IT infrastructure (servers, cables, racks).
• Troubleshoot hardware and basic network issues.
• Assist with setup and deployment of IT systems.
• Support data center or branch office equipment.
• Ensure equipment is documented and properly labeled.

 

Key Skills

• Familiarity with server hardware and cabling.
• Understanding of network basics and IP addressing.
• Ability to use diagnostic tools and hand tools.
• Attention to detail and physical stamina.

• Clear communication and teamwork skills.

 

Recommended Certifications

• CompTIA A+ or Server+.
• Cisco Certified Technician (CCT).
• ITIL Foundation (optional).

• Microsoft Certified: Windows Server Hybrid Administrator Associate

 

Average Salary

£25k–£40k

 

 

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